According to my friends, I have the most random things happen to me. Case-in-point is my travel story on the way back from Milwaukee. I had the last flight out of Milwaukee connecting in Chicago to Little Rock. All my other travel mates had earlier flights. I was prepared for delays and to have to stay over in Chicago just knowing it was the last flight.
All day long I heard back stories of big delays because of a storm system in Atlanta. One-by-one my friends reported in their delayed flights – all but two that had the earliest flight and made it home according to schedule.
I had a shuttle scheduled to pick me up at about 2 hours before my scheduled flight departure. Just as I was about to go down to the shuttle, I received notice that my flight was delayed an hour which would make me miss my connection in Chicago. I thought about just going ahead and canceling the shuttle but something told me to just suck it up and go.
When I got to the airport, a young guy met me at the counter. He told me I wouldn’t need my first boarding pass because they were going to put me in a limo and drive me to Chicago so I could make my connection in time. I made it home on schedule that evening. How random but cool is that?
What’s your travel story?
~Southern Fried Gal
July 26, 2010
that’s Awesome!!!! Which airline did that for you??? That is REAL customer service!
Suzanne
July 26, 2010
OMG that is too cool! I have never heard of a airline doing that for a customer. In fact I had a similar circumstance and they told me it wasn’t their fault that I missed my connecting flight they couldn’t do anything about the weather.
July 26, 2010
OMG that is too cool! I have never heard of a airline doing that for a customer. In fact I had a similar circumstance and they told me it wasn’t their fault that I missed my connecting flight they couldn’t do anything about the weather.
July 26, 2010
Wow! Aren’t you glad you listened to that little voice in your head?
July 26, 2010
That’s incredible. You had an awesome experience in a horrible situation. Way to listen to your gut!
July 26, 2010
WOW that’s awesome! I totally would never happen to me.
July 26, 2010
Oh my word!!! I want to know which airline this was so I can do business with them!
July 26, 2010
Believe it or not this was American Airlines. I usually don’t have this much luck with them. I sent them high praises.
July 27, 2010
Pretty dang awesome cool! They would have bumped me to another flight, then cancelled it and I would have spent the night in a chair in the airport!
That’s the kind of luck I have!
Lou Cinda